Hyperping

What Is Hyperping?

Most uptime monitoring tools sold to European teams are built and hosted in the United States. Pingdom belongs to SolarWinds in Austin. Better Stack operates from the Czech Republic but runs on US infrastructure. Datadog is a New York public company processing telemetry across global data centres with complex DPA arrangements. For teams that need to know — with certainty — that their monitoring data never leaves the EU, the options narrow quickly.

Hyperping is one of those options. Founded in Paris in 2017 by Leo Baecker, the company stores all monitoring data in a DigitalOcean data centre in Frankfurt. It is a French SAS, bootstrapped from day one, with no venture capital investors and no American parent company. That independence is not incidental to the product — it shapes everything from the data architecture to the pricing model.

The product covers three surfaces: uptime monitoring (HTTP, TCP, DNS, SSL, ICMP, cron jobs, and Playwright-based browser checks), brandable status pages, and on-call incident management with escalation policies. Hyperping runs checks from 18 global locations at 30-second intervals, and delivers alerts through Slack, Teams, PagerDuty, OpsGenie, phone calls, and nine other channels. It is not an APM platform, not a log aggregator, and not trying to be. That focus is both its strength and its limitation.

Key Features

Multi-Protocol Monitoring

Hyperping covers the monitoring types that matter for most web operations teams. HTTP/HTTPS checks validate response codes, headers, and body content with keyword matching. TCP port checks verify that databases, mail servers, and custom services are accepting connections. DNS monitoring catches propagation issues and record changes. SSL certificate monitoring alerts before expiry dates and flags chain errors, self-signed certificates, and missing common names.

The check interval floor is 30 seconds on most plans, dropping to 20 seconds on Business. Checks run from 18 locations across North America, Europe, Asia, and Oceania. When a failure is detected, Hyperping confirms from multiple locations before firing an alert — reducing the false positives that plague single-location monitors.

Playwright Browser Checks

This is where Hyperping punches above its weight class. Synthetic browser checks use the Playwright framework in Node.js, allowing teams to script multi-step user flows: login sequences, checkout processes, third-party widget loads, authentication redirects. These are not simple HTTP pings — they render real browser sessions and catch JavaScript errors, slow API calls, and broken integrations that uptime checks miss entirely.

The allocation scales with plan tier: 3 browser checks on Essential, 10 on Pro, 25 on Business. For teams running critical web applications, this capability closes the gap between basic uptime monitoring and full synthetic monitoring suites like Checkly or Datadog Synthetics — at a fraction of the price.

Status Pages

Every Hyperping plan includes status pages, and the implementation is genuinely good. Pages support custom domains, white-label branding (removable Hyperping logo on Business), multi-language translations, SSO protection for internal pages, and component grouping with individual uptime displays. Subscriber notifications go out via email when incidents are created or resolved.

Compare this to Atlassian Statuspage, which charges $79/month as a standalone product for similar functionality. Hyperping bundles it into plans starting at $24/month. For startups and mid-size SaaS companies, the bundled approach eliminates the need for a separate status page vendor entirely.

On-Call and Escalation

Introduced more recently, Hyperping's on-call features let teams create rotation schedules linked directly to monitors. Escalation policies support multi-step workflows: if the primary on-call does not acknowledge within a defined window, the alert escalates to the next responder. The Business plan adds time-based routing — different escalation paths during business hours versus nights and weekends.

This is not PagerDuty-level incident orchestration. There are no runbooks, no service dependency maps, no AIOps noise reduction. But for teams that need basic on-call rotation without paying $21/user/month for PagerDuty, it covers the essentials.

Pricing

Hyperping's free tier includes 5 monitors and a limited status page — enough to evaluate the product, not enough to run a production setup. Real usage starts at the Essential plan: $24/month for 50 monitors, 2 seats, 1 status page with custom domain, 3 browser checks, and on-call policies.

The Pro plan at $74/month bumps to 100 monitors, 5 seats, 3 status pages, 10 browser checks, and adds phone call alerts. The Business plan at $249/month serves larger teams with 1,000 monitors, 15 seats, 10 status pages, 25 browser checks, SAML SSO, audit logs, and IP allowlisting. Annual billing saves two months across all tiers.

Value analysis: Better Stack's Hobby plan starts at $24/month for 20 monitors. Pingdom's entry-level synthetic plan runs $15/month for 10 monitors but charges separately for status pages. Hyperping's Essential plan at $24/month for 50 monitors with included status pages represents strong value in the mid-market. The gap widens at enterprise scale, where Datadog's synthetic monitoring can easily exceed $1,000/month — but Datadog offers APM, logging, and infrastructure monitoring that Hyperping does not.

EU Compliance & Privacy

Hyperping's compliance story is straightforward because the architecture was designed for it from the start. The company is Hyperping SAS, registered in France, with all monitoring data stored in Frankfurt (DigitalOcean FRA1). Data is encrypted at rest using LUKS and in transit using SSL. No monitoring data is transferred to third countries.

For GDPR purposes, Hyperping acts as a data processor. The company assists data controllers with access and deletion requests. Personal data from closed accounts is deleted within 30 days, with complete removal from backups within 90 days. Infrastructure providers (DigitalOcean, AWS for specific functions) maintain PCI, HIPAA, ISO, and SOC 2 Type II compliance.

The bootstrapped ownership structure matters here too. There is no US parent company, no VC board with data monetisation incentives, and no acquisition risk that could shift data processing to non-EU jurisdiction. For teams evaluating monitoring tools under Schrems II requirements, Hyperping eliminates the transfer mechanism questions entirely.

Who It's Best For

SaaS startups needing monitoring plus status pages without stitching together separate vendors. The bundled approach saves money and reduces operational complexity.

EU-regulated teams in finance, healthcare, or government where monitoring data must demonstrably stay within EU borders. The French legal entity and Frankfurt hosting satisfy most compliance frameworks.

Small to mid-size operations teams that want clean, fast monitoring without the configuration overhead of Datadog, Prometheus, or Grafana stacks. If you have 10-200 monitors, Hyperping fits well.

Privacy-conscious organisations that prefer bootstrapped, independent vendors over VC-funded platforms with uncertain long-term data policies.

The Verdict

Hyperping does uptime monitoring, status pages, and basic on-call management well — and keeps all data in the EU while doing it. The Playwright browser checks and bundled status pages deliver genuine value that larger competitors charge separately for. The trade-off is scope: there is no APM, no log management, no infrastructure dashboards. Teams that need full-stack observability will outgrow it. But for organisations that want focused, EU-hosted monitoring from an independent French company, Hyperping earns its place on the shortlist.

Frequently Asked Questions

Is Hyperping GDPR compliant?

Yes. Hyperping SAS is a French company that stores all monitoring data in an EU data centre in Frankfurt, Germany. The company acts as a GDPR data processor, encrypts data at rest and in transit, and deletes personal data within 30 days of account closure. No data is transferred to third countries.

Can I use Hyperping for free?

Hyperping offers a free plan with 5 monitors and 1 limited status page. Paid plans start at $24/month for 50 monitors. A 14-day trial is available on paid tiers to evaluate the full feature set before committing.

How does Hyperping compare to Pingdom?

Hyperping offers more monitors per dollar (50 for $24/month vs Pingdom's 10 for $15/month) and includes status pages at no extra cost. The critical difference for EU teams is data hosting: Hyperping stores data in Frankfurt, while Pingdom (SolarWinds, US) processes data on US infrastructure. Pingdom has deeper legacy integrations and broader name recognition.

Does Hyperping support browser-based synthetic monitoring?

Yes. Hyperping uses the Playwright framework for synthetic browser checks, supporting multi-step user flows written in Node.js. Allocations range from 3 checks on the Essential plan to 25 on Business. This covers login flows, checkout processes, and third-party dependency validation.

Where exactly is my monitoring data stored?

All data is stored in a DigitalOcean data centre in Frankfurt, Germany (FRA1 region). Ping response data is stored at the region where each check is executed. The infrastructure uses LUKS encryption at rest and SSL encryption for all data in transit.