Teamwork

What Is Teamwork?

The project management market is saturated. Asana, Monday.com, ClickUp, Notion, Linear — the list of general-purpose tools competing for your team's workflow is exhausting. But there is a specific category of work that most of these tools handle awkwardly: client work. Agencies, consultancies, and professional services firms do not just manage tasks. They track billable hours, manage retainers, forecast resource utilisation, and need to show clients exactly where their budget went. General-purpose project management tools can be contorted into this shape, but it never feels right.

Teamwork was built from the ground up for this use case. Founded in Cork, Ireland, in 2007, it is one of the few project management platforms that treats time tracking, billing, resource management, and profitability reporting as first-class features rather than afterthoughts or integrations. The platform serves over 6,000 agencies and professional services firms worldwide, and its Cork headquarters means EU data hosting and GDPR compliance are baked into the product's DNA.

Teamwork combines the expected project management features — tasks, Gantt charts, boards, milestones — with the operational features that client-facing teams actually need: time tracking with billable rates, project budgets with burn-down tracking, workload planning with capacity forecasting, and client portals where stakeholders can view progress without full platform access. The result is a tool that replaces three or four separate products for teams managing client engagements.

Key Features

Built-In Time Tracking and Billing

Time tracking in Teamwork is not a bolt-on integration — it is embedded throughout the platform. Team members log time directly against tasks, with billable and non-billable categorisation, multiple billable rates per user, and time budget tracking per project. Timesheets aggregate individual time entries into reportable views, and the data feeds directly into profitability calculations.

For agencies that previously ran Toggl or Harvest alongside their project management tool, this consolidation is significant. You eliminate the data reconciliation between separate systems and get real-time visibility into how project hours map to revenue.

Profitability Tracking

Teamwork connects time data, billable rates, and project budgets into profitability reports that show margin at the project, client, and team level. You can see which clients are profitable, which projects are over-running their budget, and where utilisation rates are healthy or concerning. This financial visibility is what separates a project management tool from a business management tool — and it is what agencies need to run sustainably.

Resource Management and Workload Planning

The workload planner provides a capacity view across your team, showing who is overallocated, who has availability, and how upcoming project demands will affect the team. You can assign resources against project schedules and get forecasting data that helps prevent the classic agency problem: accepting new work when your team is already at capacity. The resource management features are available on the Grow plan and above.

Client Portals

Client-facing portals allow external stakeholders to view project progress, approve milestones, and access deliverables without needing a full Teamwork account. Clients see only what you choose to share, maintaining a professional boundary between internal operations and client-visible progress. For agencies managing multiple clients, this reduces the email-and-attachment chaos that typically accompanies client communication.

Project Templates and Intake Forms

Standardised project templates capture repeatable workflows — onboarding processes, campaign launches, website build phases — and intake forms allow new project requests to be submitted in a structured format. These features accelerate project setup and reduce the configuration overhead that slows teams down when spinning up new client engagements.

Pricing

Teamwork offers a free tier for up to five users with two projects, basic task management, and time tracking. This is enough to evaluate the platform but too limited for any real agency workflow.

The Deliver plan at approximately EUR 13.99 per user per month (billed annually) unlocks unlimited projects, project templates, milestones, dependencies, and time budgets. The Grow plan at approximately EUR 25.99 per user per month adds resource management, profitability reporting, custom fields, and intake forms. The Scale tier is custom-priced and includes advanced reporting, retainer management, priority support, and custom onboarding.

Per-user pricing is Teamwork's biggest commercial constraint. An agency with 20 team members on the Grow plan is looking at roughly EUR 520 per month — a significant expense that scales linearly with headcount. Competitors like Basecamp offer flat-rate pricing regardless of team size, which can be substantially cheaper for larger teams. Teamwork's value justification depends on whether the built-in time tracking, billing, and profitability features genuinely replace other paid tools in your stack.

EU Compliance & Privacy

Teamwork is headquartered in Cork, Ireland — an EU member state — and offers EU-based data hosting. The platform holds SOC 2 Type II certification, supports SSO and two-factor authentication, and maintains full GDPR compliance.

Ireland's role as a major European technology hub means Teamwork operates under some of the most scrutinised data protection enforcement in the EU. The Data Protection Commission (DPC) in Ireland is the lead supervisory authority for multiple major tech companies, and Teamwork's compliance posture reflects this environment.

With an EU compliance rating of 8.5, Teamwork scores well for the project management category — ahead of US-based competitors that process data through American infrastructure by default.

Who It's Best For

Agencies and consultancies managing multiple client projects with billable hours. The combination of time tracking, billing, and profitability reporting eliminates the need for separate tools.

Professional services firms (legal, accounting, marketing) where resource utilisation and project profitability are key business metrics, not just nice-to-have data.

Mid-size teams (10-50 people) that need more structure than Basecamp but less complexity than enterprise PPM tools. Teamwork occupies the middle ground effectively.

EU-based service businesses that need GDPR-compliant project management with the operational depth to handle client-facing work, not just internal task tracking.

The Verdict

Teamwork is the project management platform that agencies wish Asana and Monday.com were. The native time tracking, billing, profitability reporting, and client portals address the specific operational needs of client-facing businesses — needs that general-purpose project management tools consistently under-serve. The per-user pricing model means costs scale with team size, and the interface can feel complex for teams that just want simple task management. But for agencies and professional services firms that need a single platform combining project execution with financial visibility, Teamwork delivers a cohesive solution that is genuinely difficult to replicate by stitching together separate tools.

Frequently Asked Questions

Is Teamwork suitable for teams that do not manage client work?

Yes, but its strongest differentiators — time tracking, billing, profitability reporting, client portals — are designed for client-facing work. Internal teams without external clients may find a simpler tool like Asana or Notion more appropriate.

Does Teamwork offer EU data hosting?

Yes. Teamwork is headquartered in Cork, Ireland, and offers EU-based data hosting. The platform is GDPR compliant and holds SOC 2 Type II certification.

Can Teamwork replace my time tracking tool?

For most teams, yes. Teamwork includes built-in time tracking with timesheets, billable and non-billable categorisation, time budgets, and multiple billable rates per user. It can replace standalone tools like Harvest or Toggl Track for teams that do not need invoicing (which Teamwork handles through accounting integrations with QuickBooks and Xero).

How does Teamwork compare to Asana or Monday.com?

Teamwork differentiates through its focus on client work, offering built-in time tracking, billing, profitability reporting, and client portals that Asana and Monday.com lack natively. For internal task management, Asana and Monday.com may be more polished. For agency and client work, Teamwork is purpose-built.

Does Teamwork integrate with accounting software?

Yes. Teamwork integrates with QuickBooks and Xero for invoicing and financial tracking. Time and billing data from Teamwork can flow into your accounting system. Over 350 additional integrations are available via Zapier.